Change Management and Training
Process Power™

Business Process Methodology | Business Process Modeling | Communications| Customized Training

Business process management is essential for your business efficiency and performance. Process Power™ solutions include training in process map development, process assessment, gap analysis, enhanced process and technology interactions, and increased employee process knowledge. GEM Process Power™ expertise can also help your business achieve process and performance improvement.

We provide analysis and implement solutions to create more efficient, reliable, high-performance business systems. Our process includes the following steps:

  • Workflow analysis
  • Organization design
  • Training
  • Communicating change
  • Planning
  • Performance analysis

Business Process Methodology

Our business process methodology is tailored to the business needs of each client. Technology alone does not provide the level of business improvement needed to thrive in today’s competitive environment. Your business process must be addressed for true progress. We review existing processes, identify existing strengths and opportunities for improving efficiency and creating new processes. The following results have greatly benefited our clients:

  • Increased Understanding and Coordination Among Process Users
  • Improved Process Cycle Times
  • Determination, Prioritization, and Minimization of Resource Requirements
  • Identification of Cross-Functional Process Relationships
  • Enabling processes and Technology to Interact to Achieve Business Goals
  • Identification of Critical Paths
  • Pinpointing Bottlenecks
  • Minimization of Costs
  • Prioritized Task Steps
  • Gap Analysis
  • Simulated Process Scenarios
  • Incorporation of Performance Measurements

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Business Process Modeling

The GEMWorX FlowModeler® captures your business processes and related business rules, procedures, job aids, use of technology and performance measurements within a unified tool. Our business process modeling tool is designed for easy design, viewing and maintenance of process maps by business users.

The GEMWorX FlowModeler® business modeling tool has been used for numerous projects:

  • Process Creation Teams
  • IT Integration Strategy Assessment Project
  • RFI /RFP Development
  • Scenario Testing
  • As-Is and To-Be Process Evaluation for New Technology Projects
  • Training Programs
  • Drills

Change Management and Training Diagram

 

Download Business Process Training Description (PDF, 80KB)

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Communications

Change requires clear, direct and frequent communications. GEM has designed Communication Plans to support various projects. Proactive communication mechanisms are required to move stakeholders along the path to advocacy and ownership of processes.

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Customized Training

GEM understands that your employees are your most valuable business resource. Employees want to know how their job will be affected by change, and they need process-specific training. Whether you are implementing or upgrading a new technology, merging organizations, or evaluating process opportunities, GEM can provide the custom training required to maximize use of your resources and meet your business goals.

Training services have been provided for a variety of projects:

  • Process Creation Teams
  • Process Mapping for Business Process Professionals
  • Customized Training Material Development for New Technology Projects
    • Lesson Plans
    • Student Manuals
    • Visual Aids
    • Life Cycle Process Demonstrations
    • Customized Exercises
    • Quick Reference Guides
    • eLearning

Download Change Management and Training Description (PDF 537Kb)

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